Shipping policy
Shipping Policy
At Layali Collection, we want your shopping experience to be as seamless and delightful as possible. We take great care in packaging and sending your orders with love, ensuring they arrive safely and on time. Here’s everything you need to know about our shipping process:
Standard Delivery – Royal Mail Tracked 48 ✨
- Our standard delivery service ensures your beautiful pieces reach you within 2-3 business days from dispatch.
- Tracked for peace of mind, so you can follow your order every step of the way.
Express Next Day Delivery – Royal Mail Tracked 24 🚀
- Need your order in a hurry? Opt for our express service and receive your parcel the very next business day!
- Simply place your order before 6 PM, and we’ll ship it out the same day.
- Orders placed after 6 PM will be packed and dispatched the following business day.
International Shipping – Royal Mail International Tracked & Signed 🌎🚀📦✨
- We ship worldwide with Royal Mail’s International Tracked & Signed service!
- Europe: Delivery in 3-7 business days.
- Rest of the World: Delivery in 6-7 business days
- Tracking is included, so you can stay updated on your order’s journey.
- Signature required upon delivery for added security.
International Shipping – Royal Mail International Signed 🌍✈️
- We ship worldwide with Royal Mail’s International Signed service!
- Europe: Delivery in 3-7 business days.
- Rest of the World: Delivery in 6-7 business days.
- Tracking is not included due to certain restrictions.Signature required upon delivery for added security.
Customs
The estimated delivery times for international orders do not include time spent in customs. Unfortunately, we do not have control if customs decide to hold the package for inspection.
Please note: Customs & Import Taxes: Buyers outside the UK may be required to pay customs duties and VAT upon delivery. These charges are determined by your country’s customs authorities and are the responsibility of the recipient.
Order Processing & Tracking
- We do our best to ship all orders placed before 6 PM on the same day because we know you can’t wait to receive your order!
- As soon as your order is on its way, you’ll receive a tracking link via email (if service provides it) so you can keep an eye on your special delivery.
We’re here to make sure you receive your order effortlessly! If you have any questions, don’t hesitate to reach out to our team at layaliicollection@gmail.com.